Cookie Policy

In order to provide our customers with an online shopping experience with personalised features and content you will need to allow your computer, tablet or mobile phone to accept cookies.

The cookies we use do not store sensitive or personal information such as your name, address or payment details. The cookies used on our site simply provide the 'key' that is associated with the information once you are signed in.

First Party Cookies

The table below explains the cookies used by our platform provider Magento on our site www.bysymphony.com. Our site does not use all of the cookies below at the present time, but this list may be applicable in the future.

Cookie Name

Cookie Description

CART

The association with your shopping cart.

CATEGORY_INFO

Stores the category info on the page, that allows to display pages more quickly.

COMPARE

The items that you have in the Compare Products list.

CURRENCY

Your preferred currency.

CUSTOMER

An encrypted version of your customer id with the store.

CUSTOMER_AUTH

An indicator if you are currently logged into the store.

CUSTOMER_INFO

An encrypted version of the customer group you belong to.

CUSTOMER_SEGMENT_IDS

Stores the Customer Segment ID.

EXTERNAL_NO_CACHE

A flag, which indicates whether caching is disabled or not.

FRONTEND

Your sesssion ID on the server.

GUEST-VIEW

Allows guests to edit their orders.

LAST_CATEGORY

The last category you visited.

LAST_PRODUCT

The most recent product you have viewed.

NEWMESSAGE

Indicates whether a new message has been received.

NO_CACHE

Indicates whether it is allowed to use cache.

PERSISTENT_SHOPPING_CART

A link to information about your cart and viewing history if you have asked the site.

POLL

The ID of any polls you have recently voted in.

POLLN

Information on what polls you have voted on.

RECENTLYCOMPARED

The items that you have recently compared.

STF

Information on products you have emailed to friends.

STORE

The store view or language you have selected.

USER_ALLOWED_SAVE_COOKIE

Indicates whether a customer allowed to use cookies.

VIEWED_PRODUCT_IDS

The products that you have recently viewed.

WISHLIST

An encrypted list of products added to your Wishlist.

WISHLIST_CNT

The number of items in your Wishlist.

Third Party Cookies

The table below explains the cookies we use in order to better understand our customers and their requirements.

Cookie Name

Cookie Description

GOOGLE ANALYTICS

·       _utma

·       _utmb

·       _utmc

·       _utmz

Allows us to research usage trends and visitor trends.

folk_cookiepop

Notifies user of current cookie policy.

modal_popup_viewed

Registers that user has viewed newsletter sign up modal.

modal_increment

Used by system to display modal popups ion the site.

landing_page_identifier

Used to identify a type of category page by Magento.

Adobe Flash Cookies

Parts of bysymphony.com may display video or animation content using Adobe Flash Player. Adobe uses Flash cookies (also known as Local Shared Objects) to help improve your experience as a user. Flash cookies are similar to usual cookies but they are managed differently by your browser.

If you wish to disable or delete a Flash cookie, see Adobe Flashplayer Security Settings. Please bear in mind, that if you disable Flash cookies for bysymphony.com you'll be unable to access certain types of content on the site, such as videos or animations.

YouTube cookies

We sometimes embed videos from YouTube channels using YouTube’s share/embed code feature. YouTube uses cookies to help maintain the integrity of video statistics, prevent fraud and to improve the site experience, among other things. YouTube uses cookies on both youtube.com and on videos embedded from youtube.com.

BySymphony 'share' options

If you wish to 'share' bysymphony.com content with friends through social networks – such as Facebook, Twitter or Google+ - you may be sent cookies from these social sites without our prior knowledge. We do not control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.